DUE TO COVID-19 NO RETURNS OR EXCHANGES CAN BE DONE AT THIS TIME!!!!!

Refunds and Exchanges

ALL SALES ARE FINAL DUE TO PANDEMIC 

NO RETURNS NO REFUNDS 

 


Returns
Our policy lasts no longer than 15 days. After 15 days of purchase we can’t offer you a refund, We can only exchange or give you online store credit.
To be eligible for a return, your item must be unworn, tag still attached and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase. Please try on item as soon as possible, if not in your liking please ship back in a timely manner.

AFTER 15 DAYS, YOU ARE ONLY ELIGIBLE FOR ONLINE STORE CREDIT ONLY!


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet,
1. Check your bank account again.
2. Contact your credit card company, it may take some time before your refund officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.
(If you’ve done all of this and you still have not received your refund yet, please contact us at info@bvoguecache.com)

Sale items 
Only regular priced items may be refunded, unfortunately SALE ITEMS CANNOT BE REFUNDED.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@bvoguecache.com and then send your item to:

B’vogue Cache
Po Box 85153
Baton Rouge, LA, 70884

 

Shipping
To return your product, you should mail your product to:

B’vogue Cache
Po Box 85153
Baton Rouge, LA, 70884

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.